Courtesy car signed and photographed, no arguments on return
Garage and body shop with courtesy cars
The customer's Golf stays in the shop four days and he asks you for a courtesy car. You go out to the yard to see if the Panda is free, fill in the sheet by hand, write the mileage by eye. On return there's a new mark on the bumper and the customer says it was already there.
What you check
Chi ha fatto il danno lo decide una persona. Il confronto delle foto indica dove guardare.
Senza patente valida l'auto non esce.
Multe dei giorni di prestito. Quando arriva il verbale, il contratto con data e ora ha già i dati del conducente da comunicare.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
What if the customer doesn't have a smartphone?
He signs on the shop's tablet and receives a copy of the contract with the photos by email.
Who decides whether the damage is new?
The mechanic or the owner, with the departure and return photos side by side. The automatic comparison points out where to look, but with different light and distances it can get it wrong. The charge follows the terms of the contract and you decide the amount.
How does it help with traffic fines?
The contract has the date, time, mileage and driver's details. When a ticket arrives for the days of the loan, you know who was driving and already have the details to report.
Do I have to change management software?
No. From the management software it only needs the expected duration of the job, read from the intake form or entered by hand. The connection is checked with your vendor.