In a dry cleaner's, finished garments hang for weeks, sometimes for months: the customer lost the ticket or forgot. They take up space, and if they get damaged the problem is yours. Nobody calls everyone, and whoever comes by too early finds the garment not ready yet.
What you check
Reclami e capi rovinati li gestisci tu. Il sistema non promette rimborsi né sconti.
Un avviso e un promemoria. Poi chi non passa finisce nella tua lista.
Importi e scontrini arrivano dal registro, non li scrive l'AI.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Do I have to change my register?
No. You just mark the garment as ready at the counter, with a tap on a tablet connected to a shared sheet. If the register prints a code on the ticket, that can be read instead, but it has to be checked on the model you use.
What if the customer writes about a stain that's still there or a damaged garment?
The system doesn't get into it and doesn't promise refunds: it tells the customer you'll contact them and passes you the message with the ticket number.
What if the customer doesn't leave a number at drop-off?
The garment goes on the list of people to call by phone. That's why it's worth asking for the mobile number when you write the ticket.
How much do the messages cost?
The ready notice goes out from a template approved by Meta and has a small per-message cost, according to WhatsApp Business rates. Answering the customer's questions in the following 24 hours is free.