“Do you have a room for two adults and a child from the 10th to the 13th of August?” Emails and WhatsApp messages like this come in every day, often while you're at the bar or at dinner. If you reply the next day, that family has already booked on Booking, and you pay the commission on a customer who had come to you.
What you check
Non promette camere che non ha. La disponibilità arriva dal channel manager.
I prezzi sono quelli del tuo listino. L'AI scrive, i conti li fa il listino.
Sconti e richieste speciali passano da te.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Can I offer a lower price than Booking on my website?
Yes. In Italy, law 124/2017 voids agreements that forbid a property from offering better prices on its own channels. The benefit for those who book direct (a lower price, a dinner, breakfast) is something you decide once.
Which channel manager does it work with?
With those that have an open connection to read availability and enter bookings, for example Smoobu, Octorate and Beds24. It needs to be checked case by case before starting.
Who collects the deposit?
You do, with a Stripe payment link into your account or with a bank transfer, as you prefer. The system never touches the money.
What if a customer asks for a discount?
Discounts, groups, long stays and pets come to you with availability and calculations already done. You decide what to offer.