At the end of service the chef looks at the fridge and pantry and orders: a message to the butcher, a phone call to the produce supplier, a voice note to the fishmonger. If he forgets something you find out the next day at noon. And prices said over the phone leave no trace, so when the invoice arrives you have nothing to compare it with.
What you check
Gli ordini partono dopo l'ok dello chef. Un tocco sul riepilogo prima dell'invio.
I prodotti nuovi non si indovinano. Se una voce non è in elenco, il sistema chiede a chi ha mandato il vocale.
Il prezzo scritto nell'ordine serve poi a controllare la fattura.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Do the suppliers have to change anything?
No. Each one receives the order on the channel they prefer, WhatsApp or email. Anyone who wants phone calls only still gets called, like today.
What if it misunderstands a quantity?
If a quantity isn't clear it asks the chef before ordering, and orders go out only after his OK on the summary.
How does it know who sells what?
From a sheet with the suppliers, products, usual prices and each one's preferred channel. It's filled in once; a product never ordered before triggers a question to the chef.
What's the point of keeping prices written down?
When the invoice arrives you can compare it with what you asked for and the agreed price. With an order placed by voice that comparison can't be made.