They book on WhatsApp while your hands are busy
Hair salons, barbershops and beauty salons
The phone rings while you're doing a color, and answering means stopping with wet hands. The WhatsApp messages pile up and you read them in the evening, when the client has already booked elsewhere. Then the last-minute cancellation comes and that hour stays empty.
What you check
Prenota solo negli orari e per i servizi che hai scelto tu.
Colori nuovi, sposa e trattamenti lunghi li fissi tu, perché servono una prova o un preventivo.
La cliente sa che risponde un assistente e può sempre chiedere di parlare con il salone.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Does it work with Fresha, Treatwell or Planity?
We can't promise a direct connection, because these programs don't always open the schedule to other programs. It's checked case by case with your account. If it can't be done, you need a schedule that can be read and written, like Google Calendar.
What if she books a service that takes longer than expected?
Each service has the duration you set at the start, color application time included. The system only looks for gaps that are long enough. A new color job or a bride isn't booked: they pass to you, because they need a trial or a quote.
Do clients know an assistant is answering?
Yes, it says so in the first message. At any moment the client can ask to talk to the salon, and the message comes to you.
How much does it cost to use WhatsApp this way?
You need a WhatsApp Business number connected to Meta's services. Answering someone who wrote to you in the last 24 hours is free; messages the salon starts, like the offer of a freed-up spot, have a small per-message cost set by Meta.