In your property management system you have hundreds of guests who had a good stay with you. Many don't come back only because nobody reached out at the right moment: the family that came every June, the couple celebrating their anniversary. A mass email sent to everyone at Christmas gets opened by no one.
What you check
Scrive solo a chi ha dato il consenso. Ogni email ha il link per non riceverne più.
Offerte e sconti li decidi tu, una volta, e valgono finché non li cambi.
Vedi la lista prima che parta e togli chi vuoi.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Can I write to everyone who has stayed with me?
Only to those who gave consent or, by email, to your existing customers where the law allows it, always with a way to unsubscribe. The data collected for the police registration slip (schedina) is not used for offers.
What about Booking and Airbnb guests?
Booking provides a masked email address and Airbnb no address at all: you only write to those who left you their contact, for example at check-in.
Where does it get the history?
From the property management system, if it allows export or has an open connection. It needs to be checked with the one you use.
Who decides the discount?
You do, once, when you create the offer. If a different discount shows up in a message, that message is blocked.