All demos

Sunscreen customers return at the start of the season

Pharmacy or parapharmacy

Last June you sold hundreds of sunscreens. This year the display is full but many of last year's customers haven't stopped by yet. Name, phone number and favorite brand are in the software, but calling them one by one isn't doable.

Sceglie chi scrivere in base agli acquistiSolo chi ha dato il consensoIl messaggio lo approvi tu

What you check

Solo clienti con consenso ai messaggi promozionali. Ognuno si toglie dalla lista con una parola.

Niente farmaci e niente liste costruite sui disturbi. Si parla di solari, cosmetici e prodotti per bambini.

Ogni campagna parte dopo il tuo sì.

Similar cases

The same automation logic applied to other kinds of business:

1Perfumeries, for refilling the usual perfume or cream
2Baby gear stores, for size changes at the start of the season
3Herbalist shops, for teas and seasonal products bought the year before

Frequently asked questions

Can I write to all customers with a loyalty card?

Only to those who gave consent to promotional messages. Anyone who replies STOP comes off the list and the revoked consent is recorded.

Can I run campaigns on medicines or allergies?

No. Choosing customers by what they buy for a condition means processing health data, and advertising medicines has its own rules. The system blocks these campaigns.

How much does it cost to send?

On WhatsApp Business every promotional message has a per-send cost and needs a template approved by Meta. You see the cost before you approve.

How do I know if it worked?

The system links purchases made with the loyalty card. Anyone who buys without the card isn't counted, so the real number may be higher.