The phone rings while you work, the assistant answers
Garages, tradespeople and businesses whose phone rings while they work
You're under a car or with a customer in front of you and the phone rings. If you don't answer, whoever wanted to book a service calls another garage later. If you answer, you leave the job half done just to be asked what time you close.
What you check
Dice sempre che è un assistente automatico. Chi vuole una persona lascia il numero e viene richiamato.
Le urgenze vanno a te. Un'auto ferma per strada non resta in coda.
Non parla di prezzi né di lavori. Su quello risponde chi è in officina.
Similar cases
The same automation logic applied to other kinds of business:
Frequently asked questions
Do I have to change my phone number?
No. On the line you already have, you set up call forwarding: calls nobody answers after a few rings go to the assistant. How to set it up depends on your carrier or switchboard, and we test it together.
What if the customer wants to talk to a person?
The assistant takes name and number and alerts you right away. Broken-down cars on the road and anyone who says it's urgent are put through to your cell phone.
Can it get an appointment wrong?
It proposes only free times in your calendar and marks them as to be confirmed. Until you look at them they stay pending, and if the slot gets taken in the meantime it writes to the customer to pick another.
How much does a call cost?
Voice services are paid per minute of conversation. The cost depends on how many calls you can't take: we estimate it with you by looking at a few weeks of call log.